Shipping Policy:
Shipping Rates and Times:
- We offer shipping to the United States to your door, except Virginia, West Virginia and Texas states.
- Shipping rates vary depending on the destination and weight of the order.
- Estimated delivery times will be provided during checkout.
Age Verification:
- All orders require age verification upon delivery. The recipient must be of legal drinking age in their respective region.
Shipping Restrictions:
- We cannot ship to PO boxes or APO/FPO addresses.
- Certain products may have shipping restrictions due to regional laws and regulations.
Order Processing:
- Orders are typically processed within 3 business days of being placed.
- You will receive a confirmation email with tracking information once your order has been shipped.
Damaged or Missing Items:
- In the event of damaged or missing items, please contact our customer support team within the First day of the product arrival.
Return Policy:
Returns and Exchanges:
- We accept returns and exchanges for damaged or defective items only.
- To initiate a return or exchange, please contact Route Protection or our customer support team within your order arrival.
- Returned items must be unopened and in their original packaging.
Refunds:
- Refunds will be issued to the original form of payment depending on the case within 48 hours of the reporting during your order arrivals.
Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to our error.
Cancellations:
- Orders can be cancelled within 6 hours of being placed, provided they have not been shipped. Please contact us immediately if you need to cancel your order.
Contact Us:
- If you have any questions or concerns about our shipping and return policies, please don't hesitate to contact our customer support team.